Compliance & Legal

​

At Central Care Pharmacy, compliance is the foundation of our operations. From HIPAA privacy protections to legal billing practices and Board of Pharmacy regulations, we uphold the highest standards to ensure patient safety, provider trust, and legal integrity in every service we provide.

​

HIPAA Compliance

We protect all patient health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our systems are secure, our team is trained, and access to your information is limited only to authorized personnel. We take your privacy seriously and never share or sell any data under any circumstances.

 

Board of Pharmacy Compliance

We are fully licensed and in good standing with the state boards of pharmacy in California, Arizona, Texas, and Florida. All prescription fulfillment, packaging, delivery, and recordkeeping is handled according to state-specific guidelines to ensure safety and accountability at every step.

​

Personal Injury & Workers’ Comp Billing Integrity

Central Care Pharmacy is experienced in case-based billing for personal injury and workers’ compensation patients. We never offer or accept kickbacks, referral fees, or incentives. All billing is structured in compliance with MedPay, lien, or WC regulations and includes full documentation and legal coordination with providers and attorneys. Pre-filled Rx pads are offered only as a clinical convenience, not tied to any financial arrangement.

 

Recordkeeping & Audit Readiness

We maintain detailed records of all prescriptions, deliveries, and communications in accordance with state and federal requirements. Our records are securely stored, fully auditable, and available for attorneys, providers, or regulators upon request.

 

Our Ethical Commitment

• No patient is ever billed without prior notice

• No insurance is ever billed without verified consent

• No medication is filled without a valid prescription

• No personal data is ever shared or sold

• ​

Have Questions?

If you're a patient, provider, or legal team member and need clarification about our compliance policies, pharmacy licensing, or billing practices, please reach out:

​

Phone: (818) 386-1888
Email: pharmacy@centralcarepharma.com

​

At Central Care Pharmacy, we don’t just follow the rules—we build trust through them.